Client Case
Noorderhuis

Noorderhuis are a travel company specialising in custom trips and guided group travel to the Nordic countries.

The Problem

Noorderhuis wanted to solve two problems on their website: getting specialized information in ​front of the right audience, and establishing contact with potential travelers more efficiently.

We have a lot of information on our website but we noticed that our ​visitors didn’t always find that information. We also noticed there was a ​barrier for our website visitors to get in touch with us -- we had CTAs, ​but the conversion rate was low.

Results

Maya significantly addressed their challenge of directing specialized information to the right ​audience and facilitating direct communication with potential clients, in turn boosting conversion.

Nanoek – powered by Maya – helps travelers find their perfect trip, answers their questions, and ​puts them in touch with an expert who already knows what’s important for them.

What they have to say about us

Thanks to the fluid nature of Nanoek’s conversation, it's far easier for potential travelers to find the information they're looking for, which has enabled us to effectively lower the barrier for customers to get in touch with us, expediting the process of obtaining travel proposals.

The implementation of maya was remarkably smooth and we really appreciated the team’s dynamic approach, quick responses, and willingness to think along with us.